Get in Touch
Have a question about your order, need plant advice, or just want to say hello? We'd love to hear from you.
Send Us a Message
Location
123 Green Street
Garden City, GC 10001
Business Hours
Mon - Fri: 9AM - 6PM
Sat: 10AM - 4PM
Sun: Closed
Frequently Asked Questions
How do you ship live plants?
We use specialized plant packaging with custom inserts, moisture-retaining wraps, and insulated boxes to ensure your plants arrive healthy. Orders are shipped Monday-Wednesday to avoid weekend delays.
What is your return policy?
We offer a 30-day health guarantee. If your plant arrives damaged or doesn't thrive within 30 days despite following our care guide, contact us with photos and we'll send a replacement or issue a full refund.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50. Express shipping is available at checkout for an additional fee.
How do I care for my new plant?
Every plant comes with a detailed care guide. You can also find plant care tips on our blog, or contact us directly — we're always happy to help!
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email. You can also track your order from your account page on our website.